Privacy Policy

Fiona respects your privacy and is committed to protecting your personal information in line with the General Data Protection Regulation (GDPR).

This Privacy Policy explains what data is collected, how it’s used, how it’s stored, and your rights as a client.

1. Who This Policy Applies To

This policy applies to anyone who shares personal information with Fiona, whether by completing a client assessment form, booking a session, or communicating via email or website.

2. What Information Is Collected

Only information necessary to provide safe, effective, and personalised support is collected. This may include:

Your name and contact details
Relevant health history, medical conditions, injuries, or personal circumstances
Notes on your progress or preferences (if applicable)

This data is collected directly from you via intake forms, email, or verbal conversation.

3. Why Your Data Is Collected

Your information is used solely to:

Provide appropriate and tailored wellbeing support
Communicate with you about your sessions

Your data will never be shared, sold, or used for marketing without your explicit consent.

4. How Your Data Is Stored

Your information is stored securely in digital format, accessible only by Fiona.
No unnecessary data is collected or retained.
Files are stored only for the duration of your client relationship and deleted once your sessions have ended, unless required by law to retain them for a longer period.

5. Your Rights Under GDPR

You have the right to:

Access the data held about you
Correct inaccurate or incomplete information
Request your data be deleted
Withdraw your consent at any time
Lodge a complaint with your local data protection authority if you believe your data is being misused

To exercise any of these rights, you can contact Fiona directly at fyoga1@hotmail.com.

6. Consent

By completing an assessment form or participating in sessions, you consent to your data being collected and used as outlined in this policy.